Service Catalog

Categories (13)

Account Management

Services related to accounts provided and supported by LSU to access technology resources.
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Communication & Collaboration

Assistance related to LSUMail, Microsoft Teams, Zoom, listservs, phone/voice services, and other communication and collaboration tools.
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Security

Services related to Account and Access Management, Security Operations, and overall Information Security.
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Computers & Printing

Services that support access and use of community members’ devices and related peripherals. Includes desktop and mobile device support, printing and related services.
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Network & Connectivity

Assistance for the eduroam campus wireless network, device registration, VPNs, and other campus networking services.
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Professional Services

Assistance for professional services including data center requests, academic technology training, database services, security consultation requests, and Field Consulting support reviews.
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Research

Services relating to on-campus research tools including GeauxGrants, survey platforms, and HPC resources.
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Servers, Storage & Backups

Services for on-campus storage solutions including virtual servers, backups, file share troubleshooting, and new storage requests.
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Software & Administrative Apps

Assistance for Workday, Microsoft 365 products, Adobe, Tigerware, and other general software installation and troubleshooting issues.
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Teaching & Learning

Services related to instructional technologies including, but not limited to the Moodle Learning Management Software and classroom software and equipment.
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Web Services

Assistance with web resources including Omni CMS, Wordpress, myLSU portal administration, and web resource training.
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Departmental IT Support

To request services particular to your department on LSU campus.
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University Services

Services provided by other LSU departments.
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Services (1)

Get Help!

Can't Find What You're Looking For? This service is for requesting general help from the ITS Service Desk.