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Service Catalog
Categories (13)
Account Management
Services related to accounts provided and supported by LSU to access technology resources.
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Communication & Collaboration
Assistance related to LSUMail, Microsoft Teams, Zoom, listservs, phone/voice services, and other communication and collaboration tools.
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Security
Services related to Account and Access Management, Security Operations, and overall Information Security.
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Computers & Printing
Services that support access and use of community members’ devices and related peripherals. Includes desktop and mobile device support, printing and related services.
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Network & Connectivity
Assistance for the eduroam campus wireless network, device registration, VPNs, and other campus networking services.
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Professional Services
Assistance for professional services including data center requests, academic technology training, database services, security consultation requests, and Field Consulting support reviews.
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Research
Services relating to on-campus research tools including GeauxGrants, survey platforms, and HPC resources.
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Servers, Storage & Backups
Services for on-campus storage solutions including virtual servers, backups, file share troubleshooting, and new storage requests.
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Software & Administrative Apps
Assistance for Workday, Microsoft 365 products, Adobe, Tigerware, and other general software installation and troubleshooting issues.
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Teaching & Learning
Services related to instructional technologies including, but not limited to the Moodle Learning Management Software and classroom software and equipment.
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Web Services
Assistance with web resources including Omni CMS, Wordpress, myLSU portal administration, and web resource training.
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Departmental IT Support
To request services particular to your department on LSU campus.
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University Services
Services provided by other LSU departments.
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Services (1)
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