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Categories (13)
Account Management
Services related to accounts provided and supported by LSU to access technology resources.
Communication & Collaboration
Assistance related to LSUMail, Microsoft Teams, Zoom, listservs, phone/voice services, and other communication and collaboration tools.
Security
Services related to Account and Access Management, Security Operations, and overall Information Security.
Computers & Printing
Services that support access and use of community members’ devices and related peripherals. Includes desktop and mobile device support, printing and related services.
Network & Connectivity
Assistance for the eduroam campus wireless network, device registration, VPNs, and other campus networking services.
Professional Services
Assistance for professional services including data center requests, academic technology training, database services, security consultation requests, and Field Consulting support reviews.
Research
Services relating to on-campus research tools including GeauxGrants, survey platforms, and HPC resources.
Servers, Storage & Backups
Services for on-campus storage solutions including virtual servers, backups, file share troubleshooting, and new storage requests.
Software & Administrative Apps
Assistance for Workday, Microsoft 365 products, Adobe, Tigerware, and other general software installation and troubleshooting issues.
Teaching & Learning
Services related to instructional technologies including, but not limited to the Moodle Learning Management Software and classroom software and equipment.
Web Services
Assistance with web resources including Omni CMS, Wordpress, myLSU portal administration, and web resource training.
Departmental IT Support
To request services particular to your department on LSU campus.
University Services
Services provided by other LSU departments.
Services (1)
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