Phone Service - New Request

What is it?

Microsoft Teams Telephony is an additional feature of Teams that enables the user to receive and place calls within the application. This service enables departments to ensure new employees are enabled with MS Teams Telephony features. We can only migrate full-time LSU employees whose primary appointment is with the LSU A&M campus and Common Area Phones are available for approved business use cases such as student workers, graduate assistants, and users ineligible for A5 licensing.

New hires will be assigned a telephone number that will follow them through their entire service period, regardless of which department or where their office is located. It is not possible for departments to reuse or reassign existing phone numbers, nor can the employee choose their own phone number. For existing employees, their phone number will be migrated during the next MS Teams Telephony migration.

Who is eligible?

Full-time Faculty & Staff whose primary appointment is with the LSUAM Campus or approved Common Area Phone use cases.

If your primary campus institution is not with the LSUAM Campus, please contact the department's IT Support. For example, AgCenter employees should contact the LSU AgCenter Help Desk. 

How do I get it?

Click the "Request Service" button on this page. 

Request Service


Service ID: 818
Wed 1/25/23 2:29 PM
Thu 4/11/24 4:13 PM