Services relating to campus provided phone services including long distance, call center requests, and phone troubleshooting issues.

Services (7)

Call Center, Call Queue, Auto-Attendant, Voicemail Group - New Request

Request a new Call Center, Call Queue, Auto-Attendant, or Voicemail Group.

Call Center, Call Queue, Auto-Attendant, Voicemail Group - Modification Request

Request changes to your already existing Call Center, Call Queue, Auto-Attendant, or Voicemail Group.

Phone Service - New Request

Utilize this process to have Teams Telephony functionality added for either new LSU employees or for current LSU employees whose department has already migrated to Teams Telephony. This service is only available for employees whose primary appointment is through the LSU A&M campus.

Phone Service Troubleshooting

To report issues with your LSU phone services.

Remove Phone Service

Utilize this process to remove Teams Telephony functionality from an employee's account or a department/secondary account.

International Dialing Request

Request for international dialing access or removal for employees.

Voicemail PIN Reset

Service Request for Voicemail Pin Reset