Services relating to campus provided phone services including long distance, call center requests, and phone troubleshooting issues.

Services (9)

Phone Service - New Request

Microsoft Teams Telephony is an additional feature of Teams that enables the user to receive and place calls within the application. This service enables departments to ensure new employees are enabled with MS Teams Telephony features. We can only migrate full-time LSU employees whose primary appointment is with the LSU A&M campus and Common Area Phones are available for approved business use cases such as student workers, graduate assistants, and users ineligible for A5 licensing.

Phone Service Troubleshooting

To report issues with your LSU phone services.

Remove Phone Service

Utilize this process to remove Teams Telephony functionality from an employee's account or a department/secondary account.

Call Center, Call Queue, Auto-Attendant, Voicemail Group - New Request

Request a new Call Center, Call Queue, Auto-Attendant, or Voicemail Group.

Call Center, Call Queue, Auto-Attendant, Voicemail Group - Modification Request

Request changes to your already existing Call Center, Call Queue, Auto-Attendant, or Voicemail Group.

New Fax Service Request

To request new on-campus fax services.

Modify Fax Service Request

To request changes to your already existing on-campus fax services.

International Dialing Request

Request for international dialing access or removal for employees.

Voicemail PIN Reset

Service Request for Voicemail Pin Reset