Popular Services

Can't Find What You're Looking For? This service is for requesting general help from the ITS Service Desk.


Microsoft Teams Telephony is an additional feature of Teams that enables the user to receive and place calls within the application. This service enables departments to ensure new employees are enabled with MS Teams Telephony features. We can only migrate full-time LSU employees whose primary appointment is with the LSU A&M campus and Common Area Phones are available for approved business use cases such as student workers, graduate assistants, and users ineligible for A5 licensing.


For reporting issues as they relate to LSU Mail.


To request access to MVS Data Sets or Database Objects.


Having issues connecting to eduroam or another LSU wireless network?


Request a new Department or Secondary Account.


To request or modify user access to PCR 360.


To request an account for a visitor to access the LSU guest wireless network.


For assistance with SAS jobs, table access, or report issues.


Request to check out A/V equipment for classes or events (classes are free, events are rentals).


To report issues with your LSU phone services.


Computer Troubleshooting for LSU owned devices.


Request that an employee be granted delegate access to a secondary account mailbox.


Service to request assistance with any Microsoft Teams issues.


For creating and managing Software Center Application requests


Troubleshooting scheduling related issues


For requesting the granting and removal of active directory permissions for a particular user.


Report a network issue or request related to security.


Request assistance or submit questions regarding Grammarly use and access at LSU. Grammarly is currently available only to LSU A&M Faculty & Staff upon request.


Request access for mainframe accounts or transfer ownership to a different employee.


To have a Listserv created on the LSU Listserv system.


To request SPSS Licenses.


Report an issue with Box


For requesting that your Mainframe ID be kicked out, allowing you to sign back in.