Popular Services

Software approval process for all LSU A&M employees.

Can't Find What You're Looking For? This service is for requesting general help from the ITS Service Desk.

Utilize this process to have Teams Telephony functionality added for either new LSU employees or for current LSU employees whose department has already migrated to Teams Telephony. This service is only available for employees whose primary appointment is through the LSU A&M campus.

To report issues with your LSU phone services.

Work request form for building maintenance, repairs, and key, telecommunications, and surplus requests.

For after-hours and weekends – Facility Services can be reached and will respond- 225-578-3186.

Emergencies after-hours and weekends – 225-578-2327, this number is for emergencies only.

To request or modify user access to PCR 360.

Request a new Department or Secondary Account.

To request a new wired network connection, activate a data jack, make changes to current services, or cancellation of current wired network services.

Requesting a new Microsoft Teams be made for a functional unit or process.

Computer Troubleshooting for LSU owned devices.

To request access to MVS Data Sets or Database Objects.

Report wired network issues

For assistance with SAS jobs, table access, or report issues.

For requesting the granting and removal of active directory permissions for a particular user.

To create or modify a Workday Supervisory Organization

Report an issue with Box

Requests to establish GeauxGrants accounts for graduate students and undergraduate students that need to submit disclosures or other research applications as well as for employees that need to submit or administer disclosures, proposals, or other research applications for a campus that is not their primary campus.

For requesting that your Mainframe ID be kicked out, allowing you to sign back in.

Instructions for resetting your myLSU account password

Report issues with installing Microsoft Office (Word, PowerPoint, Excel, and Outlook), Microsoft Teams, or other Microsoft related products

Request new Single Sign On (SSO) integration.

Request that an employee be granted delegate access to a secondary account mailbox.

For requesting the installation of the 911Cellular Panic Button software on an LSU owned device.

Use this service to request assistance or report an issue with Workday not relating to Human Resources or Finance processes.

Service to request assistance with any Microsoft Teams issues.