Popular Services

Software approval process for all LSU A&M employees.

To request a new wired network connection, activate a data jack, make changes to current services, or cancellation of current wired network services.

Can't Find What You're Looking For? This service is for requesting general help from the ITS Service Desk.

To request or modify user access to PCR360.

To request a new phone/voice service, make changes to current services, or cancellation of current phone services.

Having issues connecting to eduroam or another LSU wireless network?

To request access to MVS Data Sets or Database Objects.

Request an exception to Zoom

To report issues with your on-campus phone or voice services.

Request access to Mocha TN3270 for accessing Mainframe on an Apple Mac.

Request that an employee be granted delegate access to a secondary account mailbox.

To create or modify a Workday Supervisory Organization

Troubleshooting and questions relating to all things Moodle including Kaltura, Panopto, Turnitin, VoiceThread, gradebook, quizzes, settings, and other activities and resources.

Report an issue with Zoom

Requests for consulting services including exceptions, security consulting, security reviews, etc.

Change of ownership of a Department or Secondary Account.

Report wired network issues

Report issues related to the Navigate app such as issues logging in or error messages within the app or website

Request VPN support

Request a new Department or Secondary Account.

Request access for mainframe accounts or transfer ownership to a different employee.

Report issues with installing Microsoft Office (Word, PowerPoint, Excel, and Outlook), Microsoft Teams, or other Microsoft related products

Use this service to request assistance or report an issue with Workday not relating to Human Resources or Finance processes.

Request access to or report access issues for Workday

Troubleshooting and questions relating to all things Moodle including Kaltura, Panopto, Turnitin, VoiceThread, gradebook, quizzes, settings, and other activities and resources.