Popular Services
Software approval process for all LSU A&M employees.
Microsoft Teams Telephony is an additional feature of Teams that enables the user to receive and place calls within the application. This service enables departments to ensure new employees are enabled with MS Teams Telephony features. We can only migrate full-time LSU employees whose primary appointment is with the LSU A&M campus and Common Area Phones are available for approved business use cases such as student workers, graduate assistants, and users ineligible for A5 licensing.
Can't Find What You're Looking For? This service is for requesting general help from the ITS Service Desk.
Having issues connecting to eduroam or another LSU wireless network?
Requests for consulting services including exceptions, security consulting, security reviews, etc.
Requesting a new Microsoft Teams be made for a functional unit or process.
General IT support request for employees of the College of Human Sciences & Education.
Work request form for building maintenance, repairs, and key, telecommunications, and surplus requests.
For after-hours and weekends – Facility Services can be reached and will respond- 225-578-3186.
Emergencies after-hours and weekends – 225-578-2327, this number is for emergencies only.
To create or modify a Workday Supervisory Organization.
Request a new Department or Secondary Account.
Use this service to submit an IT request for technology related issues within the LSU Veterinary Teaching Hospital.
For requesting the granting and removal of active directory permissions for a particular user.
Request new Single Sign On (SSO) integration.
Requesting a feature related to Moodle. This can encompass enhancements to existing features, new custom Moodle development, plug-ins, external tools (LTI), or other academic technology suggestions. Note that new features are typically added to Moodle during our scheduled upgrade periods, often annually. For assistance sooner, please submit a ticket to the Faculty/Staff Moodle Troubleshooting service.
Use this service to request assistance with a Student process in Workday.
Troubleshooting and questions relating to all things Moodle including Kaltura, Panopto, Turnitin, VoiceThread, gradebook, quizzes, settings, and other activities and resources.