Popular Services

Software approval process for all LSU A&M employees.

Can't Find What You're Looking For? This service is for requesting general help from the ITS Service Desk.

To request or modify user access to PCR 360.

Request a new Department or Secondary Account.

Service to request assistance with any Microsoft Teams issues.

Utilize this process to have Teams Telephony functionality added for either new LSU employees or for current LSU employees whose department has already migrated to Teams Telephony. This service is only available for employees whose primary appointment is through the LSU A&M campus.

To report issues with your on-campus phone or voice services.

Request access to or report access issues for Workday

Requesting a new Microsoft Teams be made for a functional unit or process.

To request a new wired network connection, activate a data jack, make changes to current services, or cancellation of current wired network services.

For assistance with SAS jobs, table access, or report issues.

To request access to MVS Data Sets or Database Objects.

For assistance in troubleshooting Microsoft Office 365, and any applications that are included in the suite.

Report an issue with Zoom

Use this service to request assistance or report an issue with Workday not relating to Human Resources or Finance processes.

For requesting that your Mainframe ID be kicked out, allowing you to sign back in.

Report wired network issues

To create or modify a Workday Supervisory Organization

Request that an employee be granted delegate access to a secondary account mailbox.

General inquiry if no other service offering matches what you need.

Instructions for resetting your myLSU account password

To request a new phone/voice service, make changes to current services, or cancellation of current phone services.

Request a new sponsored guest account.

Requests for consulting services including exceptions, security consulting, security reviews, etc.

Report an issue with Box