Popular Services

Software approval process for all LSU A&M employees.

Can't Find What You're Looking For? This service is for requesting general help from the ITS Service Desk.

To report issues with your on-campus phone or voice services.

To request a new wired network connection, activate a data jack, make changes to current services, or cancellation of current wired network services.

For troubleshooting or to report issues with PCR 360.

1:1 or group training in a general purpose classroom on how to use the classroom technology (PC, projector, document camera, etc.) for teaching. Instruction will also include how to use the document camera while teaching your hybrid class in Zoom.

To request a new phone/voice service, make changes to current services, or cancellation of current phone services.

Request a new Department or Secondary Account.

To have a Listserv created on the LSU Listserv system.

To request access to MVS Data Sets or Database Objects.

For requesting that your Mainframe ID be kicked out, allowing you to sign back in.

Computer Troubleshooting for LSU owned devices.

Instructions for resetting your myLSU account password

Requests for consulting services including exceptions, security consulting, security reviews, etc.

Request access to or report access issues for Workday

Requesting a new Microsoft Teams be made for a functional unit or process.

For requesting the granting and removal of active directory permissions for a particular user.

Report wired network issues

Requests to establish GeauxGrants accounts for graduate students and undergraduate students that need to submit disclosures or other research applications as well as for employees that need to submit or administer disclosures, proposals, or other research applications for a campus that is not their primary campus.

Use this service to request assistance or report an issue with Workday not relating to Human Resources or Finance processes.

To request or modify user access to PCR360.

For assistance with SAS jobs, table access, or report issues.

Request a new sponsored guest account.

Service Request for Voicemail Pin Reset

Assistance with access for existing sponsored guest accounts.