Popular Services

Microsoft Teams Telephony is an additional feature of Teams that enables the user to receive and place calls within the application. This service enables departments to ensure new employees are enabled with MS Teams Telephony features. We can only migrate full-time LSU employees whose primary appointment is with the LSU A&M campus and Common Area Phones are available for approved business use cases such as student workers, graduate assistants, and users ineligible for A5 licensing.

Can't Find What You're Looking For? This service is for requesting general help from the ITS Service Desk.

To request or modify user access to PCR 360.

To request access to MVS Data Sets or Database Objects.

Requests for consulting services including exceptions, security consulting, security reviews, etc.

Request access to or report access issues for Workday

Requesting a new Microsoft Teams be made for a functional unit or process.

Having issues connecting to eduroam or another LSU wireless network?

Work request form for building maintenance, repairs, and key, telecommunications, and surplus requests.

For after-hours and weekends – Facility Services can be reached and will respond- 225-578-3186.

Emergencies after-hours and weekends – 225-578-2327, this number is for emergencies only.

To report issues with your LSU phone services.

Assistance with access for existing sponsored guest accounts.

Request a new Department or Secondary Account.

To request an account for a visitor to access the LSU guest wireless network.

Utilize this process to remove Teams Telephony functionality from an employee's account or a department/secondary account.

Troubleshooting and questions relating to all things Moodle including Kaltura, Panopto, Turnitin, VoiceThread, gradebook, quizzes, settings, and other activities and resources.

To create or modify a Workday Supervisory Organization.

To request a new wired network connection, activate a data jack, make changes to current services, or cancellation of current wired network services.

For reporting issues as they relate to LSU Mail.

Request a new sponsored guest account.

Request that an employee be granted delegate access to a secondary account mailbox.

Used to facilitate communication from University HRM to a target audience.

Request VLAN change of a port

For assistance with SAS jobs, table access, or report issues.