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Services or Offerings?
Academic Technology Training Request
  1. Services
  2. Professional Services
  3. Academic Technology Training
Request for training on a wide variety of technologies and software applications that can be used to enhance teaching, learning, and research at LSU.
Active Directory Permissions
  1. Services
  2. Account Management
  3. Identity Management/Account Administration
For requesting the granting and removal of active directory permissions for a particular user.
Adobe Creative Cloud
  1. Services
  2. Software & Administrative Apps
  3. Adobe
Request to inquire about Adobe Creative Cloud
Adobe Creative Cloud Ad-Hoc License
  1. Services
  2. Software & Administrative Apps
  3. Adobe
Request to provision Adobe Creative Cloud (does not include Adobe Sign) to employees (including Graduate Teaching Assistants or Sponsored Guests) that are primary or secondary instructor of record for a specific course, or providing assistance for a course.
Adobe Sign
  1. Services
  2. Software & Administrative Apps
  3. Adobe
Request assistance with Adobe Sign.
Adobe Troubleshooting
  1. Services
  2. Software & Administrative Apps
  3. Adobe
Troubleshooting for Adobe products (Reader, Sign, etc).
ArcGIS Troubleshooting
  1. Services
  2. Software & Administrative Apps
  3. ArcGIS
For requesting assistance with ArcGIS related incidents.
Architectural Plan Review Request
  1. Services
  2. Network & Connectivity
  3. Architectural Plan Review
For requesting ITS participation in the Architectural Plan Review process for new construction or renovation projects being managed by LSU PDC or Facility Services
Archive Microsoft Teams
  1. Services
  2. Communication & Collaboration
  3. Microsoft Teams
To archive a Team and make it read only.
Article Creation
  1. Services
  2. Teaching & Learning
  3. GROK
Request for an article to be created in GROK
Article Feedback
  1. Services
  2. Teaching & Learning
  3. GROK
For submitting GROK feedback
Backup General Inquiry
  1. Services
  2. Servers, Storage & Backups
  3. Backups
Ask general questions about Backup & Replication Services
Backup Restoration Request
  1. Services
  2. Servers, Storage & Backups
  3. Backups
Request restoration of virtual server data from backup. Restoration can be performed for a entire virtual server, individual disk, or file level
Backup Troubleshooting
  1. Services
  2. Servers, Storage & Backups
  3. Backups
Request troubleshooting assistance with existing Backup & Replication Services
Box Troubleshooting
  1. Services
  2. Communication & Collaboration
  3. Box
Report an issue with Box