Professional Services

Assistance for professional services including data center requests, academic technology training, database services, security consultation requests, and Field Consulting support reviews.

Categories (8)

Desktop Operations

Desktop Operations provides University departments, administrative units, colleges, and research facilities with expertise in supporting, implementing, administering, configuring, and replacing hardware and ITS supported software.

Desktop Operations provides computer and server administration, security assessment, and hardware configuration management and support. They also help develop disaster recovery protocols and solutions, and provide technology planning and equipment replacement cycle, including implementation and retirement timelines.

Database Services

Database support, access requests, and consulting from the ITS DBA team.

Mainframe Applications

Applications that support student-centric university processes, such as, but not limited to, course scheduling, assessment, billing statement and fee bill, add/drop, degree audit, financial aid (Federal and Scholarship), grade posting, etc.

Academic Technology Training

Requests for instructor training on supported academic technologies including activities and resources available to faculty in Moodle.

Technology Support Professionals

Services offered for LSU TSPs to assist with their respective departments.

Project Services

Services offered to assist with projects managed by the PMO or within the TeamDynamix application.

Audio & Visual Operations

AV Operations provides consultation, installation, and support of conference room devices for the LSU community. The conference room devices are hand-picked and tested to be seamless and hassle-free. Our goal is to provide a conference room experience where all your audio and visual equipment works together harmoniously, creating an environment that enhances collaboration and communication. Our team support services are tailored to departmental needs, ensuring that you receive a level of support that aligns perfectly with your department’s requirements.

Services (1)

Security Consulting

Requests for consulting services including exceptions, security consulting, security reviews, etc.