Professional Services

Assistance for professional services including data center requests, academic technology training, database services, security consultation requests, and Field Consulting support reviews.

Categories (6)

Field Consulting provides University departments, administrative units, colleges, and research facilities with expertise in supporting, implementing, administering, configuring, and replacing hardware and ITS supported software. Field Consultants are contracted on a yearly basis.

Field Consulting service provides computer and server administration, security assessment, and hardware configuration management and support. They also help develop disaster recovery protocols and solutions, and provide technology planning and equipment replacement cycle, including implementation and retirement timelines.

Database support, access requests, and consulting from the ITS DBA team.

Applications that support student-centric university processes, such as, but not limited to, course scheduling, assessment, billing statement and fee bill, add/drop, degree audit, financial aid (Federal and Scholarship), grade posting, etc.

Requests for instructor training on supported academic technologies including activities and resources available to faculty in Moodle.

Services offered for LSU TSPs to assist with their respective departments.

Services (2)

New Project Request

A Project Request is the starting point for all technology related software projects. This form serves as a starting point for gathering necessary information on the scope, schedule, and resources requirements for the project. This information helps the PMO determine the best course of action for addressing your project request.

Security Consulting

Requests for consulting services including exceptions, security consulting, security reviews, etc.