Get one-on-one help identifying, selecting, and safely using AI/LLM tools for research or administrative workflows, including workflow design, data/privacy considerations, grant proposal and data management plan language, and guidance on whether Copilot, MikeGPT, or Glean meet your needs or whether a different path, such as the Software & Digital Resource Acquisition Request (IT100) is more appropriate.
Use this service to request small AI enhancements or integrations (for example, connecting an approved AI tool to an existing site or workflow). Larger, multi-unit or new systems may be routed to the PMO.
Use this request to obtain or remove access to Glean or Microsoft 365 Copilot for your role at LSU and business use case.
Use this service if Glean or Microsoft 365 Copilot is not working as expected (sign‑in problems, errors, or performance issues).
Use this service for questions, problems, or feature ideas specifically about MikeGPT, LSU’s AI chat service.