All other general inquiries concerning transcript statuses or other document-related issues for LSU Online students are to be submitted here.
Please include as much of the following as you can:
- Name and details of applicant/student requesting assistance.
- Inclusion of SLATE/Mainframe ID (preferably SLATE). (Unknown aliases can often be the culprit behind a presumably lost transcript.)
- Document receipts from e-mails. (e.g. When a student has requested or transmitted a transcript, which e-mail said transcript was delivered to, etc. Details help us track down the issue faster.)
- Detailed explanation of the current issue.
- An indication if you have reached out to Undergraduate Admissions already.