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Adobe Troubleshooting

  1. Services
  2. Software & Administrative Apps
  3. Adobe
What is it? Troubleshooting for Adobe products (Reader, Sign, etc). Who is eligible? All LSU Faculty, Staff, & Students How do I get it? Click the "Report Issue" button on this

Adobe Creative Cloud

  1. Services
  2. Software & Administrative Apps
  3. Adobe
What is it? Request assistance with Adobe ETLA for LSU A&M including, but not limited to, Adobe Creative Cloud, Named User Licenses, Shared Device Licenses, etc. Who is eligible? All LSU

Microsoft Visio

  1. Services
  2. Software & Administrative Apps
  3. Microsoft Office365
What is it? Request to add a Microsoft Visio License Who is eligible? All LSU AM Faculty, Staff, and Student Employees How do I get it? Click the "Request Service" button on

PCR 360 User Management Request

  1. Services
  2. Software & Administrative Apps
  3. PCR360
What is it? All requests for new services or changes to existing services need to be entered directly into PCR 360: https://pcr360.lsu.edu/cc.  To request or modify user access to PCR 360

Workday Troubleshooting

  1. Services
  2. Software & Administrative Apps
  3. Workday
What is it? Use this service to request assistance or report an issue with Workday not relating to Human Resources or Finance processes. Services for HR or FIN processes can be found here

PCR 360 Troubleshooting

  1. Services
  2. Software & Administrative Apps
  3. PCR360
What is it? For troubleshooting or to report issues with PCR 360. All requests for new services or changes to existing services need to be entered directly into PCR 360: https://pcr360.lsu.edu

Tableau Inquiry

  1. Services
  2. Software & Administrative Apps
  3. Tableau
What is it? Inquire about other Tableau Related Topics  Who is eligible? LSU Faculty and Staff How do I get it? Click the "Request Service" button on this page

Develop/Modify Tableau Visualizations

  1. Services
  2. Software & Administrative Apps
  3. Tableau
What is it? Develop or modify visualization per request  Who is eligible? LSU Faculty and Staff  How do I get it? Click the "Request Service" button on this page.  How do I

ArcGIS Troubleshooting

  1. Services
  2. Software & Administrative Apps
  3. ArcGIS
What is it? For requesting assistance with ArcGIS related incidents. Who is eligible? Faculty, staff, and students How do I get it? Click the "Report Issue" button on this page

Workday Human Resources (HR) Inquiry

  1. Services
  2. Software & Administrative Apps
  3. Workday
What is it? Use this service to request assistance with a HR process in Workday.  Who is eligible? All LSU Faculty, Staff, and Students.  How do I get it? Click the "Request

Adobe Sign

  1. Services
  2. Software & Administrative Apps
  3. Adobe
What is it? Request assistance with Adobe Sign. Who is eligible? All Faculty and Staff.  How do I get it? Click the "Request Service" button on this page

VLAB Inquiry

  1. Services
  2. Software & Administrative Apps
  3. Virtual Lab (VLAB)
What is it? General inquiry about VLAB on campus that is not covered under the other available services concerning VLAB.  Who is eligible? All Faculty, Staff, and Students.  How do

IBM SPSS Troubleshooting

  1. Services
  2. Software & Administrative Apps
  3. IBM SPSS
What is it? To request troubleshooting assistance with a problem relating to IBM SPSS. Who is eligible? LSU Faculty and Staff How do I get it? Click the "Report Issue" button on

Microsoft Project

  1. Services
  2. Software & Administrative Apps
  3. Microsoft Office365
What is it? Request to add a Microsoft Project License Who is eligible? All LSU AM Faculty, Staff, and Student Employees How do I get it? Click the "Request Service" button on

Microsoft Office 365 Troubleshooting

  1. Services
  2. Software & Administrative Apps
  3. Microsoft Office365
What is it? For assistance in troubleshooting Microsoft Office 365, and any applications that are included in the suite.  Who is eligible? Faculty, Staff, and Students. How do I