Frequently Asked Questions
Where do I go when I am sick or hurt?
Visit the LSU Student Health Center on Infirmary Road; their telephone number is 225-578-6271. Treatment and outside referrals are available at the Student Health Center.
For a critical or life threatening medical emergency, call 911. More information about emergency services is available here.
If I am enrolled in LSU Student Health Insurance and need to see a doctor outside of the Student Health Center, where do I go?
Except in times of emergency or when the center is closed, always go to the Student Health Center first and speak to a physician about obtaining a referral to an outside provider.
For a critical or life threatening medical emergency, call 911. More information about emergency services is available here.
Where do I go if the Student Health Center is closed or in case of an emergency?
For a critical or life threatening medical emergency, call 911. More information about emergency services is available here.
How do I file a claim while on the LSU Student Accident & Sickness Insurance Plan?
- Ask the Student Health Center for a Student Insurance Claim form.
- Complete all blanks on the front of the claim form.
- Attach all bill(s) and Student Health Center referral(s) to the completed claim form. Mail all documents to the authorized agent at Gallagher Student Health & Special Risk, 500 Victory Road, Quincy, MA 02171.
Will medical providers, doctors, and hospitals file (mail) my claims directly to the insurance company?
Please do not depend on medical providers to file your claims. Obtain copies of your itemized bills, attach them to the claim form with the referral, and mail them to this address for prompt service: Gallagher Student Health & Special Risk, 500 Victory Road, Quincy, MA 02171.
After I have read my student insurance booklet, where can I ask questions about my plan?
Please call (toll-free) 1-844-288-4920. The Student Health Center and International Student Services are unable to answer benefit questions.